Terms and Conditions – divebusinessmanager.com

Provider: Dive Business Manager
Programme: Dive Centre Operations & Management Professional (DCOMP)
Effective Date: June 2026

These Terms and Conditions govern enrolment, participation, certification and use of materials within the Dive Centre Operations & Management Professional (DCOMP) programme.

By enrolling in the programme, candidates acknowledge that they have read, understood and agree to be bound by these Terms and Conditions.

1. About the Programme

The Dive Centre Operations & Management Professional (DCOMP) programme is a professional development programme designed to develop knowledge and skills related to the management, operation and leadership of recreational dive businesses.

The programme may be delivered through:

Online learning
Classroom instruction
Live virtual sessions
Blended learning
Independent study

Dive Business Manager reserves the right to update programme content, assessments and learning materials to maintain industry relevance and professional standards.

2. Entry Requirements

Unless otherwise stated, candidates must:

Be at least 18 years of age.
Possess sufficient English language proficiency to complete the programme.
Have access to a suitable computer, tablet or mobile device.
Have reliable internet access for online learning components.
Be capable of completing written assignments and assessments.

No scuba diving certification is required unless specifically stated for a specialist programme or elective module.

3. Enrolment

Enrolment is confirmed only when:

Full payment has been received; or
A written payment arrangement has been approved by Dive Business Manager.

Dive Business Manager reserves the right to refuse or cancel enrolment where necessary for administrative, legal or professional reasons.

4. Fees and Payment

Programme fees are published at the time of enrolment.

All fees must be paid in the stated currency.

Candidates are responsible for any bank charges, exchange fees, taxes or transaction costs associated with payment unless otherwise stated.

Failure to meet payment obligations may result in suspension or removal of access to course materials and assessments.

5. Refunds and Transfers

Online Programmes

Once access to digital learning materials has been granted, course fees are generally non-refundable.

Refund requests submitted before access has been issued may be considered at the discretion of Dive Business Manager.

Live Programmes

Cancellation requests received more than fourteen (14) days before the scheduled start date may be eligible for a refund, less any administrative costs incurred.

Cancellation requests received within fourteen (14) days of the start date may not be eligible for a refund.

Transfers to a future intake may be offered at the discretion of Dive Business Manager.

6. Candidate Responsibilities

Candidates are expected to:

Act professionally and respectfully.
Complete all assessments honestly.
Submit original work.
Meet programme deadlines.
Respect instructors, assessors and fellow candidates.
Maintain the confidentiality of any proprietary programme materials.

Dive Business Manager reserves the right to remove candidates whose conduct is considered disruptive, abusive, dishonest or otherwise inappropriate.

7. Academic Integrity

All submitted work must be the candidate’s own original work.

The following are prohibited:

Plagiarism
Copying another candidate’s work
Falsifying records or evidence
Using unauthorised assistance during assessments
Submitting AI-generated work as personal work without disclosure where prohibited

Breaches of academic integrity may result in:

Assessment failure
Re-submission requirements
Removal from the programme
Refusal of certification
Permanent exclusion from future programmes

No refund will be provided in cases of academic misconduct.

8. Assessments and Certification

Certification is awarded only upon successful completion of all required programme elements.

Requirements may include:

Knowledge reviews
Written assignments
Portfolio projects
Case studies
Practical exercises
Final examinations

Dive Business Manager reserves the right to require additional evidence of competence where necessary.

All certification decisions are final.

9. Portfolio Assignments

Portfolio assignments must demonstrate the candidate’s own knowledge, understanding and application of course concepts.

Where workplace examples are used, candidates are responsible for ensuring compliance with any confidentiality obligations.

Assessors may request clarification, amendments or additional evidence before approving submitted work.

10. Certification Statement

Successful completion of DCOMP demonstrates that a candidate has met the programme requirements established by Dive Business Manager.

DCOMP certification:

Does not grant authority to operate a dive business.
Does not replace legal or regulatory requirements.
Does not replace professional scuba diving certifications issued by recognised training agencies.
Does not guarantee employment, promotion or commercial success.

Candidates remain solely responsible for compliance with local laws, regulations and agency standards.

11. Intellectual Property

All DCOMP materials remain the intellectual property of Dive Business Manager.

This includes, but is not limited to:

Student manuals
Instructor guides
Workbooks
Presentations
Graphics
Videos
Assessments
Downloadable resources
Online learning content

Materials may not be:

Reproduced
Shared
Distributed
Uploaded to external websites
Sold
Licensed
Modified

without prior written permission from Dive Business Manager.

Enrolment grants a limited, non-transferable licence for personal educational use only.

12. Recording and Distribution

Candidates may not record, reproduce or distribute:

Live classes
Webinars
Coaching sessions
Instructor presentations

without prior written permission.

Unauthorised recording or distribution may result in immediate removal from the programme and possible legal action.

13. Technology Requirements

Candidates are responsible for maintaining suitable:

Internet access
Hardware
Software
Email access

Dive Business Manager is not responsible for interruptions caused by technical failures beyond its reasonable control.

14. Limitation of Liability

To the fullest extent permitted by law, Dive Business Manager shall not be liable for:

Loss of income
Loss of profits
Loss of business opportunity
Indirect damages
Consequential losses

arising from participation in the programme.

Any liability shall be limited to the amount paid by the candidate for the relevant programme.

15. Programme Changes

Dive Business Manager reserves the right to:

Update course content
Modify assessment requirements
Change instructors or assessors
Adjust schedules
Improve programme structure

Such changes may be implemented without prior notice where reasonably necessary.

16. Suspension and Termination

Dive Business Manager may suspend or terminate enrolment where:

Fees remain unpaid.
Academic misconduct occurs.
Programme rules are breached.
Candidate behaviour is inappropriate or disruptive.

No refund is guaranteed following suspension or termination.

17. Privacy

Personal information provided during enrolment will be used for:

Programme administration
Candidate communication
Assessment processing
Certification records
Quality assurance

Dive Business Manager will not sell candidate information to third parties.

18. Force Majeure

Dive Business Manager shall not be liable for delays, interruptions or cancellations caused by circumstances beyond its reasonable control, including:

Natural disasters
Government restrictions
Pandemics
Internet outages
Civil unrest
Acts of terrorism

19. Governing Law

These Terms and Conditions shall be governed by the laws applicable to the jurisdiction in which Dive Business Manager is registered and operates.

20. Contact

Dive Business Manager
Website: www.divebusinessmanager.com
Email: info@divebusinessmanager.com

Dive Centre Operations & Management Professional (DCOMP)
The Professional Standard for Dive Centre Operations & Management