Effective date: 8 September 2026
Last updated: 8 September 2026
1. About these terms
These Terms and Conditions govern your use of the Dive Business Manager website, learner platform, online courses, individual modules and related services.
In these terms, “Dive Business Manager,” “DBM,” “we,” “us” and “our” refer to the operator of the Dive Business Manager website and online training services.
By creating an account, enrolling in a free or paid course, purchasing a module or otherwise using our services, you agree to these terms.
If you do not agree to these terms, you must not purchase or use our courses or services.
Website: https://divebusinessmanager.com/
Contact: hello@divebusinessmanager.com
Further information about the website operator can be provided where required by applicable law.
2. Our courses
Dive Business Manager provides online professional-development courses and learning materials relating to dive-centre operations, business and management.
Courses may include:
- written lessons and learning materials;
- videos, images and downloadable resources;
- templates, examples and operational documents;
- quizzes, knowledge reviews and assessments;
- individual paid or free modules; and
- certificates of completion.
The exact contents, requirements, price and features of each course are those displayed on the relevant course or checkout page at the time of purchase.
3. Professional-development status
Dive Business Manager courses are professional-development courses. They are not diver-training programmes and do not replace recognised Divemaster, instructor, technical-diving or other professional diving qualifications.
Completing a course does not:
- qualify you to teach or supervise diving;
- authorise you to perform regulated activities;
- guarantee employment, promotion, income or business success;
- guarantee recognition by an employer, government, educational institution or diver-training agency; or
- replace professional legal, financial, tax, insurance, safety or regulatory advice.
You remain responsible for confirming whether a course is suitable for your intended role or purpose.
4. Eligibility
Unless expressly stated otherwise, our courses are intended for people aged 18 or over.
You are responsible for ensuring that:
- the information supplied during registration is accurate;
- you meet any stated entry requirements;
- the course is appropriate for your experience and objectives; and
- your participation is lawful in your country or location.
We may request reasonable information to confirm your identity, eligibility or account ownership.
5. Learner accounts
You may need to create an account to access a course.
You must:
- provide accurate and current information;
- keep your login details confidential;
- use your account only for yourself;
- notify us promptly if you suspect unauthorised access; and
- keep your contact information up to date.
You must not share, sell or transfer your account or allow another person to complete course requirements on your behalf.
You are responsible for activity performed through your account unless it results from a security failure for which we are responsible.
6. Prices and currency
Prices are displayed on the website or during checkout.
Unless stated otherwise:
- prices are shown and charged in United States dollars (USD);
- payment is required in full at checkout;
- any applicable taxes or additional charges will be displayed where required; and
- your bank or card provider may apply currency-conversion or international-transaction charges.
We do not control exchange rates or charges imposed by your payment provider.
Prices may change at any time. A price change will not affect a purchase that has already been completed.
7. Payments
Payments may be processed by Stripe or another payment provider identified during checkout.
By submitting payment details, you confirm that:
- you are authorised to use the selected payment method;
- the payment and billing information is accurate; and
- you authorise the relevant payment provider to process the transaction.
We do not normally receive or store your complete payment-card number.
Access may be delayed, refused or suspended if a payment is declined, reversed, disputed, refunded or reasonably suspected to be fraudulent.
8. Course enrolment and access
Your enrolment is normally confirmed when payment is successfully processed and an enrolment or account-confirmation message is issued.
Course access is provided through your learner account.
Unless a particular course page states otherwise, purchased courses and modules include ongoing access while:
- the course remains available;
- the Dive Business Manager learning service continues to operate;
- your account remains active and in good standing; and
- you comply with these terms.
“Ongoing access” does not mean that a course, website or business is guaranteed to operate indefinitely. We may update, replace, migrate or withdraw content where reasonably necessary.
Where practical, we will provide reasonable notice before permanently withdrawing a paid course. If a material withdrawal prevents you from completing a recently purchased course, we will consider an appropriate remedy having regard to the circumstances and applicable consumer law.
9. Individual modules and progression to the full course
Some modules may be purchased separately.
Where the progression option is available:
- the amount paid for eligible individual modules may be credited towards the price of the complete DCOMP course;
- eligible paid modules receive credit equal to the amount originally paid for those modules;
- free modules, practice examinations and unrelated courses do not create a monetary credit;
- credits are personal to the original purchaser and cannot be transferred or exchanged for cash;
- credits cannot exceed the current price of the complete course;
- any remaining balance must be paid before access to the complete course is granted; and
- completion records or progress may not transfer automatically between separately purchased modules and the complete course.
If you have purchased 13 eligible paid modules, contact us before purchasing another module so that we can confirm the remaining balance and provide the appropriate enrolment instructions.
You must contact hello@divebusinessmanager.com to request progression credit. We may verify your account, completed purchases and eligibility before issuing a coupon, payment link or other arrangement.
The applicable full-course price is the price displayed when progression is requested unless a specific written offer states otherwise.
10. Free courses and modules
We may offer selected courses, previews or modules free of charge.
Free access:
- may require a learner account;
- may be changed or withdrawn;
- does not have a cash value;
- does not create a refund or progression credit; and
- remains subject to these terms.
Completion of a free module does not automatically enrol you in a paid course.
11. Cancellations and refunds
Please review the course description, requirements, price and format before purchasing.
If you believe you purchased a course or module by mistake, contact hello@divebusinessmanager.com promptly and provide your name, account email and order information.
Refund requests will be considered in accordance with:
- the information displayed during checkout;
- the extent to which the course or digital content has been accessed, downloaded or completed;
- the time elapsed since purchase;
- any technical problem that we have been unable to resolve; and
- any mandatory consumer rights that apply to the transaction.
Where applicable law gives you a cancellation or cooling-off right, you may ask us to begin supplying digital content or course access during that period. Where legally permitted, beginning immediate access with your express agreement may affect or end your right to cancel after access begins.
Nothing in these terms excludes a refund, repair, replacement or other remedy that must be provided under applicable consumer law.
Refunds, where approved, will normally be returned to the original payment method. Payment-provider and bank processing times are outside our control.
12. Chargebacks and payment disputes
Please contact us before initiating a chargeback so that we have an opportunity to investigate and resolve the issue.
We may suspend access connected with a reversed, disputed or charged-back payment while the matter is investigated.
Fraudulent or abusive payment disputes may result in account closure. This does not affect your right to raise a genuine dispute with your payment provider.
13. Course requirements and completion
Each course may have its own completion requirements. These may include:
- viewing or completing required lessons;
- completing quizzes or knowledge reviews;
- submitting required activities or assessments;
- achieving a stated passing score; and
- complying with learner conduct and academic-integrity requirements.
You are responsible for completing the applicable requirements through your own work.
We may correct clear administrative or technical errors affecting progress or completion records.
14. Certificates of completion
Where included, a certificate of completion confirms that the named learner completed the requirements established for that Dive Business Manager course.
A certificate of completion is not:
- a diving certification;
- an academic degree or regulated qualification;
- a professional licence;
- an employment guarantee; or
- proof that the holder is authorised to undertake a particular activity.
Certificates may be withheld, corrected or withdrawn where they were issued because of an administrative error, false information, account misuse, plagiarism, cheating or another material breach of these terms.
15. Course information and updates
We aim to keep course descriptions and materials accurate and useful.
Dive-industry practices, technology, regulations and commercial conditions can change. We may therefore revise:
- lessons and examples;
- templates and downloads;
- assessments and completion requirements;
- course structure;
- platform features; and
- course titles or presentation.
Updates will not normally remove the essential value of a paid course.
Course materials are provided for general educational purposes. You must verify current laws, standards, manufacturer instructions, agency requirements and local operating conditions before applying information in a real business or diving environment.
16. Technology requirements
You are responsible for having:
- a suitable internet connection;
- a compatible device and browser;
- a working email address;
- software capable of opening any provided file formats; and
- reasonable security protections for your device and account.
Internet, device, software, data and currency-conversion costs are your responsibility.
We cannot guarantee uninterrupted access. Temporary interruptions may occur because of maintenance, updates, hosting problems, security incidents or circumstances outside our reasonable control.
If you experience a problem, contact us and provide enough information for us to investigate.
17. Intellectual property
Unless expressly stated otherwise, all course materials and website content are owned by or licensed to Dive Business Manager.
This includes:
- written course content;
- videos and images;
- branding and graphics;
- quizzes and assessments;
- templates and downloadable resources;
- website design and presentation; and
- certificates and supporting documents.
When you enrol, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the materials for your own learning and internal professional reference.
You must not, without prior written permission:
- copy or reproduce substantial course content;
- publish, upload or distribute course materials;
- share downloads or account access with another person;
- resell, sublicense or commercially exploit the materials;
- record or republish protected content;
- remove copyright, branding or ownership notices;
- use the materials to create a competing course or product; or
- provide assessment answers to other learners.
Templates expressly provided for operational use may be adapted for your own work or business. This permission does not allow you to sell, publish or distribute the original or adapted template as a standalone product.
18. Acceptable use
You must not use the website, platform or courses to:
- break any law;
- interfere with website or account security;
- introduce malware or harmful code;
- attempt unauthorised access;
- scrape, extract or systematically copy content;
- impersonate another person;
- harass staff, learners or partners;
- submit false or misleading information;
- cheat, plagiarise or misrepresent another person’s work as your own; or
- infringe intellectual-property, privacy or other rights.
We may investigate suspected misuse and take proportionate action.
19. Suspension and termination
We may suspend or terminate an account where reasonably necessary because of:
- a serious or repeated breach of these terms;
- account sharing or unauthorised distribution;
- fraud or payment abuse;
- cheating or plagiarism;
- harmful or unlawful activity;
- threats to the security or operation of the service; or
- a legal or regulatory requirement.
Where appropriate, we will explain the reason and provide an opportunity to resolve the issue.
Termination for serious misuse may result in loss of course access without a refund, subject to applicable consumer law.
You may ask us to close your account by contacting hello@divebusinessmanager.com. Account closure does not automatically entitle you to a refund.
20. Third-party services and links
The website may use or link to third-party services, including payment processing, hosting, email and learning-platform services.
Third-party services may have their own terms and privacy policies. We are not responsible for third-party content, availability or practices that are outside our reasonable control.
A link does not necessarily mean that we endorse or control the third party.
21. Affiliate and training-partner enquiries
Registering interest in an affiliate or training-partner programme does not guarantee acceptance, commission, exclusivity, territory, referrals or any other commercial benefit.
No affiliate or training-partner relationship exists until the parties have agreed to separate written terms.
We may accept, decline, pause or discontinue expressions of interest at our discretion, subject to applicable law.
22. Privacy
Our collection and use of personal information are explained in our Privacy Policy:
By using the website or learner platform, you acknowledge that you have been given access to that policy.
23. Educational information and reliance
Course materials are prepared for education and general professional development.
Although we take reasonable care when preparing content, we do not promise that every example or document will be suitable for every:
- country or jurisdiction;
- training agency;
- dive centre;
- vessel or facility;
- insurance policy;
- employment arrangement; or
- commercial situation.
You are responsible for adapting information to your circumstances and obtaining appropriately qualified advice where necessary.
Nothing in a course should be used to override applicable laws, official standards, manufacturer instructions, emergency procedures or the judgment of suitably qualified professionals.
24. Limitation of liability
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation.
Subject to those protections, Dive Business Manager is not responsible for losses caused by:
- using course information without considering local requirements;
- business, employment or investment decisions made by a learner;
- third-party services outside our reasonable control;
- incompatible devices, software or internet connections;
- unauthorised account access caused by a learner’s failure to protect login details; or
- circumstances that could not reasonably have been prevented.
We do not guarantee employment, earnings, profitability, regulatory approval or business performance.
Where liability can lawfully be limited, our total liability arising from a particular paid course or module will not exceed the amount you paid for that course or module.
This section does not affect any mandatory consumer rights or remedies available to you.
25. Events outside our reasonable control
We are not responsible for delay or failure caused by events outside our reasonable control, including:
- internet or hosting failures;
- cyberattacks;
- payment-network interruptions;
- natural disasters;
- government action;
- changes in law;
- labour disputes; or
- failure of an essential third-party supplier.
We will take reasonable steps to reduce the effect of such an event and restore the service where practical.
26. Changes to these terms
We may update these terms to reflect changes in:
- our courses or services;
- payment or platform arrangements;
- legal or regulatory requirements; or
- security and operational practices.
The latest version will be published on this page with an updated revision date.
Changes will not retrospectively remove mandatory rights relating to an existing purchase. If a material change significantly affects an existing paid service, we will provide additional notice where reasonably required.
27. Governing law and disputes
These terms are governed by the laws that apply to the website operator and the transaction, subject to any mandatory consumer protections available in your country of residence.
Before commencing formal proceedings, you agree to contact us and allow a reasonable opportunity to resolve the matter informally.
Nothing in this section removes a right you may have to bring a claim before a court or consumer body with jurisdiction under applicable law.
The governing-law and jurisdiction provisions may be updated when the business becomes formally registered.
28. Severability
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
The invalid provision will be interpreted or adjusted only to the minimum extent necessary to make it lawful and enforceable.
29. No waiver
If we do not immediately enforce a provision of these terms, that does not mean we have waived our right to enforce it later.
30. Entire agreement
These terms, the applicable course information, the checkout information and the Privacy Policy form the agreement between you and Dive Business Manager regarding your purchase and use of the service.
Any separate written agreement expressly accepted by both parties will take priority where it conflicts with these general terms.
31. Contact us
Questions, cancellation requests, technical problems or complaints should be sent to:
Dive Business Manager
Email: hello@divebusinessmanager.com
Website: https://divebusinessmanager.com/
Please include your name, account email and relevant order or course information so that we can respond efficiently.
We aim to acknowledge enquiries within seven working days.
